This document is an electronic record under the Information Technology Act,2000 and its rules, as well as the revised provisions in different statutes relevant to electronic records as changed by the Information Technology Act of 2000. This electronic record is created by a computer system and does not require physical or electronic signatures.

This document is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011, which requires the publication of the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name [www.charakveda.in], including the related mobile site and mobile application (hereinafter referred to as "Platform"), as well as the related mobile site and mobile application (hereinafter referred to as "Website").

The Platform is owned by RSG TRADE & SERVICES PVT. LTD. a company incorporated under the Companies Act, 1956 with its registered office at Buildings Hotel Pride24,Opposite New Bus Stand,Pippli Road,DD Colony,Kurukshetra,Haryana- 136118 (India) (hereinafter referred to as "Charak Veda").

CHANGES

We reserve the right to amend the Terms and the site at any time without notice, and you are responsible for checking these terms for changes on a regular basis. All updated Terms take effect when we post them on the Site, and your continued use of the site after they've been posted represents your acceptance of the changes.

HOW YOU MAY USE OUR MATERIAL

For platform search, we offer a variety of information, text, pictures, design, graphics, images, sound and video recordings, animation, content, advertisement, and other material and effects (collectively "material"). THE MATERIAL ON THE PLATFORMS IS PROVIDED FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY.

Charak Veda  is not liable for any damages, losses, or actions arising directly or indirectly from access and/or use of the content in the platforms, including but not limited to decisions based on the Platform's content that result in any loss of data, revenue, profits, property, infection by viruses, and so on. As a result, you are only permitted to access, use, copy, and distribute the content on the platforms for internal, non-commercial, informational purposes. Data mining, scraping, crawling, or utilising any technique or procedures that send automated requests to Charak Veda are all prohibited.

You may not create a collection of listings, including a rival listing product or service, using the Platforms or any of them. You may not send unsolicited commercial e-mail using the platforms or any Material. You are not given a licence under any copyright, trademark, patent, or other intellectual property right in the Materials or the products, services, methods, or technology mentioned therein, except as authorised in this paragraph. All copyright, trademark, patent, or other intellectual property rights in the Materials or the products, services, methods, or technology mentioned within are retained by Charak Veda. Charak Veda, its subsidiaries, parent businesses, and/or any third-party owner of such rights retain all such rights.

The terms "We," "Us," and "Our" refer to Charak Veda, and "you" or "user" refers to any natural or legal person who has accepted to become a buyer on our platform after completing the registration process.

You are not limited to merely the product, seller, or procedure when you join our platform and utilise any service associated to it. You will also be connected to the service rules, policies, conditions, and rules, as well as the recommendations.

We will grant you a personal, non-exclusive, non-transferable, limited right to use on the platform if you follow these criteria.

Please read these terms carefully before accepting them in a clear and unambiguous manner. You also acknowledge and agree to be bound by the policies of Charak Veda, as revised from time to time.

You agree to and understand it when you utilise the Platform or submit email or data to us in any other way. You contact with us using technological means, and we communicate with you via email, phone calls, and a variety of other methods. There is no third party who has control over the Charak Veda platform or between the user and it. In the future, there will be no third parties.

PRIVACY POLICY

We are dedicated to safeguarding the privacy and confidentiality of the personal information you provide to us. To demonstrate our good faith, we have a policy. Please see our privacy policy statement for more details on how we handle such sensitive information.

CONTENT DISCLAIMER

Charak Veda communicates information provided and created by advertisers, software developers, employees, users, and other third parties.

While every attempt has been made to ascertain the authenticity of the content on the Platform Charak veda has no control over the content, the accuracy of such content, integrity or quality of such content and the information on our pages, and material on the platforms, if include technical inaccuracies or typographical errors, and we make no guarantees, nor we are responsible for any such information, including its authenticity, content, quality, copyright compliance or legality, or any other intellectual property rights compliance, or any resulting loss or damage.

Further, we are not liable for any kind of damages, losses or action arising directly or indirectly due to any content, including any errors or omission in any content, across and/or use of the content on the Platforms or any of them including but not limited to a consent-based decision resulting in loss of data, revenue, Profits, property, etc. All of the data on products and promotions including but not limited to, the prices and availability of any product or service or any feature there of, is subject to change without notice by the party providing the product or promotion.

You should use discretion while using the Platforms. Charak veda reserves the rights, in its sole discretion and without any obligation, to make an improvement to, correct any error omission in, any portion of the Platforms. Where appropriate, we will endeavor to update information listed on the website on a timely basis, but shall not be liable for any accuracies.

All rights, title, and interest including trademarks and copyrights in respect of domain name and platforms content hosted on the Platforms are reserved with Charak veda. Users are permitted to read, print, or download text, data, and/or graphics from websites or any other Platforms for their personal use only. Unauthorized access, reproduction, redistribution, transmission, and/or dealing with any information contained in the Platforms in any other manner, either in whole or in part, are strictly prohibited, falling in which strict legal action will be initiated against such users. Links to external internal sites may be provided within the content or website or other Platforms as a convenience to users. The listings of external sites do not imply endorsement of the site by Charak Veda or its affiliates Charak Veda does not make any representation regarding the availability and performance of its Platforms or any external websites to which we provide links. When you click on advertiser banner, sponsor links, or other external links from the websites or other platforms, your browser automatically may direct you to a new browser window that is not hosted or controlled by Charak Veda. If any activity is done by the user on those websites, then only users will be responsible for that, Charak Veda is not answerable for any activity on that. Charak Veda and its affiliates are not responsible for the content, functionality, authenticity, or technological safety of these external sites. We reserve the right to disable links to or from third-party sites to any of our platforms, although we are under no obligation to do so. The right to disable links includes links to or from advertisers, sponsors, or content partners that may use our Marks as part of a co-branding relationship . Some external links may produce information that some people find objectionable, inappropriate, or offensive. We are not responsible for the accuracy, relevancy, copyright, compliance, legality, or decency of material contained in any externally linked websites. We do not fully screen or investigate business listing websites before or after including them in a directory listing that becomes part of material on our platforms, and we make no representation and assume no responsibility concerning the content that third parties submit to become listed in any of these directories.

All those sections in the Platforms that invite reader participation will contain views, opinions, suggestions, comments, and other information provided by the general public and Charak veda will at no point in time be responsible for the accuracy or the correctness of such information. Charak Veda reserves the absolute right to accept/reject information from readers and/or advertisements from advertisers and impose/relax Platforms access rules and regulations for any user. Charak Veda also reserves the right to impose/change the access regulations of the Platforms, whether, in terms of access fee, timing, equipment access restriction, or otherwise, which shall be posted from time to time under these terms and conditions.It is the responsibility of the user to refer to these terms and conditions each time they use the Platforms. While an attempt has been made of ascertaining the authenticity of the content in the Platforms, Charak Veda are not liable to any kind of damage, losses, or action arising directly or indirectly due to access and/or use of the content in the Platform including not the minted to any decision based on contents in the Platforms resulting in loss of data, revenue, profits, property, etc.

Charak Veda reserves the right not to upload or distribute to, or otherwise publish through the Site or Forums any communication which
  • Is obscene, indecent, pornographic, profane, sexually explicit, threatening, or abusive;
  • Constitutes or contains false or misleading indications of origin or statement of facts;
  • Slanders, libels, defame, disparage, and otherwise violate the legal rights of any third party;
  • Cause injury of any person or entity;’
  • Infringes or violate the intellectual property rights (including copyrights, patent and trademark rights), contract rights, trade secrets, privacy or publicity rights or any other rights of any other third party;
  • Violates any applicable laws, rules, or regulations;
  • Contains software viruses or any other malicious code designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Impersonates another person or entity, or that collects or uses any information about Site visitors.

It is also clarified that, if there are any issues or claims due to your posts by way of Reviews, Ratings, and Comments, then Charak Veda reserves rights to take appropriate legal actions against you. You further acknowledge that conduct prohibited in connection with your use of Forums includes, but is not limited to, breaching or attempting to breach the security of Site or any other medium of Charak Veda.

PRICES

The prices indicated on Chark Veda Platform are shown in Indian rupees; there are no extra delivery charges. With that, we also reserve the right to modify the prices at any moment but that will be shown to you on the order at the time when you will place the order.

DELIVERY

Your order will be delivered to the address you indicated when your order was placed. Our delivery timing will be 5-10 working days (excluding Sundays and national holidays) once order placed from customer side. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. AFTER INVESTIGATION FINAL DECISION WILL BE TAKEN BY THE COMPANY.

Registration in Charak Veda

To use some of the site's features, you must first register and create a member account, which is completely free. You may be asked to give information such as your name, email address, and a password on an online registration form.

We use your password as part of our security system. As a result, it's up to you to keep it safe. Do not reveal your password to anybody else. You should change your password right away if it has been compromised for any reason.

PRODUCT DESCRIPTION

We warrant that Product description or other content of this Platform is accurate, complete, reliable, and assumes liability in this regard.

  • All payment made against the purchases on Charak veda Platform by customers, it should be in Indian Rupees only. No other currency will be accepted.
  • Charak Veda allows the user to by products/services using the following forms of payment-
    • CREDIT CARDS
    • NTERNET-BANKING
    • DEBIT CARDS
  • Our gateway partners use secure encryption technology to keep your transaction details Confidential.
  • COD (cash on delivery) as a mode of payment is not available for shopping on the platform currently.
  • Whatever customers make purchases, Charak Veda offers to customer’s online payment facility with many options.

DELIVERY CHARGES

We do not charge you for the delivery service. With Chrakveda, if you buy any product, then you only need to pay product cost apart there is no delivery charges.

PRODUCT ISSUE

If the customer faces any of the problems mentioned above related to the received order, Customers can write their complaints to us anytime, at info@charakveda.in , or can also contact on our customer helpline number +91 1744 222 017 ( 9 AM to 6 PM).

VARIOUS TYPES OF ISSUES WITH THE PRODUCT

  • Wrong order received
  • Order item was not compatible
  • Defective (functional)
  • Product not working
  • Seal broken or damaged product
  • Part missing

Our team will assist you with the resolution of your concern.

REPLACEMENT, RETURN, AND REFUND POLICY

Replacement is a process of replacing something in place of another.

Return- it is an act of giving back the purchased item by the customer on the Charak Veda Platform. It can be with the order was defective, damaged, product missing, the wrong item.

Refund - The refund will be given to the customer as soon as we get our product.

The customer can request for replacement whenever he is not happy with the product, Product defective, missing, or damaged.

POINT TO BE NOTED-
IF ANY ISSUE DETERMINED AFTER INVESTIGATION BY OUR TEAM THE FINAL DECISION RELATED WITH ORDER REPLACEMENT/RETURN/REFUND WILL BE TAKEN BY THE COMPANY. (APPLY WITH CONDITION’S)

Limitation of liability

In no case shall Charak Veda, its directors, officers, employees, affiliates, agents, contractors, principals, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service.

Any changes, updates in terms, and conditions will be posted on the Platform and will be effective immediately after such posting and we recommend that you periodically check these Terms on the Platform for such revised terms. We may revise these terms and conditions from time to time.

OTHER TERMS

YOU SHOULD MAINTAIN THE CONFIDENTIALITY OF LOGIN-ID AND PASSWORD.

ALL COMMUNICATION WITH YOU WILL BE, ON YOUR REGISTERED E-MAIL-ID/MOBILE NUMBER WITH Charak Veda.

IF YOU ARE FACING ANY ISSUE RELATED TO PROCESS, ANY QUERY YOU HAVE, YOU ARE FREE TO REACH US ON OUR CUSTOMER SUPPORT HELPLINE NUMBER‎ +91 1744 222 017 ( 10 AM to 6 PM).

ALSO CAN WRITE US ON info@charakveda.in

WHEN YOU WILL PLACE AN ORDER, MAKE SURE THAT ADDRESS DETAILS WITH AREA PIN-CODE, YOU FILLED THERE,ALL ADDRESS DETAILS SHOULD BE CORRECT, OTHERWISE, IT MAY REASON FOR LATE ORDER DELIVERY.

Kindly take the time to review the terms and conditions carefully before agreeing and using the website. Charak Veda has a complete right to change the terms & conditions and instruction of work without prior notice.

You are expected to keep yourself up to date with the latest terms and conditions by reviewing the policy on a regular basis.